Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, information we collect automatically when you use our services, and information from third-party sources.

1.1 Information You Provide to Us

We may collect the following types of information when you provide it to us:

• Contact Information: Name, email address, phone number, mailing address, and other contact details.
• Account Information: Username, password, and other account registration and profile information.
• Business Information: Company name, job title, industry, and other business-related details.
• Payment Information: Credit card details, billing address, and other financial information needed to process payments.
• Communications: Messages, emails, and other communications you send to us.
• Feedback and Support: Information provided in surveys, testimonials, reviews, or support requests.

1.2 Information We Collect Automatically

When you use our website or services, we may automatically collect certain information, including:

• Device Information: IP address, browser type, operating system, device type, and other technical information.
• Usage Information: Pages visited, time spent on pages, links clicked, and other interactions with our website and services.
• Location Information: General location information based on IP address.
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies (see our Cookie Policy section below).

1.3 Information from Third-Party Sources

We may receive information about you from third-party sources, including:

• Business partners, such as technology integration partners.
• Marketing and analytics providers.
• Social media platforms, if you connect your account or interact with our content.
• Publicly available sources, such as business directories.

2. How We Use Your Information

We use the information we collect for various business and commercial purposes, including:

2.1 Providing and Improving Our Services

• To provide, maintain, and improve our website and services.
• To develop new products, services, and features.
• To process transactions and fulfill orders.
• To provide customer support and respond to inquiries.
• To personalize your experience and tailor content to your interests.

2.2 Communications

• To communicate with you about our services, updates, and promotions.
• To respond to your comments, questions, and requests.
• To provide technical notices, updates, security alerts, and administrative messages.
• To send newsletters, marketing communications, and other information that may interest you (you can opt-out at any time).

2.3 Research and Analytics

• To analyze trends, usage, and activities in connection with our services.
• To measure the effectiveness of our marketing campaigns.
• To conduct research and surveys to better understand our customers' needs.
• To improve our website, products, and services.

2.4 Security and Compliance

• To detect, investigate, and prevent fraudulent transactions and other illegal activities.
• To protect the rights, property, and safety of our users and others.
• To comply with legal obligations and enforce our terms and policies.
• To verify identity and prevent unauthorized access to our systems.

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party vendors, consultants, and other service providers who need access to such information to perform services on our behalf, such as:

• Payment processors and billing providers.
• Customer support and help desk providers.
• Hosting and cloud storage providers.
• Marketing and analytics providers.
• Professional service providers, such as auditors, lawyers, and consultants.

3.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

3.3 Legal Requirements

We may disclose your information if we believe in good faith that such disclosure is necessary to:

• Comply with relevant laws, regulations, legal processes, or governmental requests.
• Enforce our policies, including investigation of potential violations.
• Detect, prevent, or address fraud, security, or technical issues.
• Protect against harm to the rights, property, or safety of our users, the public, or ourselves, as required or permitted by law.

3.4 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

4. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

4.1 Access and Portability

You may request access to the personal information we hold about you and, in some cases, request that we provide this information in a portable, machine-readable format.

4.2 Correction

You may request that we correct inaccurate or incomplete personal information about you.

4.3 Deletion

You may request that we delete your personal information in certain circumstances, subject to legal requirements and legitimate business interests.

4.4 Restriction and Objection

You may request that we restrict the processing of your personal information or object to our processing of your information in certain circumstances.

4.5 Marketing Communications

You can opt-out of receiving marketing communications from us at any time by:

• Clicking the "unsubscribe" link in our emails.
• Contacting us at info@third-us.sbs.

4.6 Exercising Your Rights

To exercise any of these rights, please contact us at privacy@third-us.sbs. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

Our security measures include:

• Encryption of sensitive data both in transit and at rest.
• Regular security assessments and penetration testing.
• Access controls and authentication mechanisms.
• Regular security training for our employees.
• Incident response procedures.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements, to resolve disputes, and to enforce our agreements.

The criteria used to determine our retention periods include:

• The duration of our relationship with you.
• Legal obligations to retain data for certain periods.
• Relevant statutes of limitations.
• Ongoing or potential disputes or legal claims.
• Guidelines issued by relevant data protection authorities.

7. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

8. International Data Transfers

We are based in the United States and process information on servers located in the United States and other countries. If you are located outside the United States, your information may be transferred to, stored, and processed in a country different from your country of residence, including the United States, where data protection laws may be different.

By using our services, you consent to the transfer of your information to the United States and other countries where Tech Fifth Third Connect operates.

9. Cookie Policy

9.1 What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

9.2 Types of Cookies We Use

We use the following types of cookies:

• Essential Cookies: These are necessary for the website to function properly and cannot be switched off in our systems.
• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
• Functionality Cookies: These cookies enable enhanced functionality and personalization, such as remembering your preferences.
• Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant ads on other sites.

9.3 Managing Cookies

You can control and manage cookies in various ways. Most web browsers allow you to manage your cookie preferences. You can:

• Delete cookies from your device.
• Block cookies by activating the setting on your browser that allows you to refuse all or some cookies.
• Set your browser to notify you when you receive a cookie.

Please note that if you choose to block or delete cookies, you may not be able to access certain areas or features of our website, and some services may not function properly.

9.4 Third-Party Cookies

Some cookies are placed by third parties on our website. These third parties may include analytics providers (like Google Analytics), advertising networks, and social media platforms. We do not control these third-party cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

We will respond to your inquiry as soon as possible and within the timeframes required by applicable law.